Email & communications policy

Iceboard Privacy Officer: Iceboard, Victoria, British Columbia, Canada. Email the privacy officer. You may also use Contact us. The legal operator is identified in Legal information. Please do not send passwords, identity documents or payment details in an initial message.

Optional news and promotions

Optional Iceboard news is separate from registration, necessary service messages and cookie consent. Consent is not preselected. Only current, recorded opt-in recipients are eligible; consent is checked again before sending. You can withdraw without losing account access.

Optional marketing delivery is currently unavailable. A valid public mailing address has not yet been configured. No home address is assumed or published. A suitable business address or PO box can be supplied by the operator before this feature is enabled.

Unsubscribe

Each optional email includes an unsubscribe link and sender identification. The link opens a confirmation page without requiring login, payment or additional personal information. Confirming immediately turns off optional email for that account. Links remain valid for 180 days. You can also disable optional emails in your dashboard or request withdrawal by emailing the operator above. The operator will process manual requests without delay and within applicable legal deadlines.

Necessary service and support messages

Replies to your requests and strictly necessary security/account notices may be sent regardless of optional-news preferences. They must not be used to bypass marketing consent or carry promotional content. The administrator must classify each mailing; old unclassified drafts cannot be sent until recreated and reviewed.

Delivery and records

If configured, Microsoft 365 or Resend processes recipient addresses and email content. Microsoft messages are saved in the connected mailbox’s Sent Items. An uncertain Microsoft delivery outcome is not retried automatically; an administrator must check Sent Items before sending a new copy. Password registration requires a one-hour email confirmation link before account creation. If the sender is unavailable, new password registrations pause; existing sign-in remains available. A welcome message may follow successful account creation. Weekly newsletters are not enabled. Iceboard stores draft messages and recipient acceptance/failure records, not confirmation that a message reached an inbox. It does not add tracking pixels or record email opens. New password registrations confirm mailbox access before account creation; Google registration uses Google’s verified email. Older password accounts retain sign-in access and can confirm their email in the dashboard. Optional mail requires a confirmed email and current explicit consent. Records of optional-email preferences include the notice version, choice and time. Existing historical opt-ins without the current consent record are not treated as eligible for new optional marketing.

Your responsibility

Use an address you control and do not enroll another person. Report unwanted Iceboard messages to the operator, including the subject and date, without forwarding passwords or other sensitive information.